Home Screen
Overview
This screen displays the character registered to the app.
Several options are available.
You can also receive one kupo nut per day by visiting the Home menu.
New Features
- Notifications and sound effects may now be customized via App Settings.
- Chat data may now be updated via App Settings.
Buttons
Use the home screen buttons to access the following features.
Community
Events
Contacts
Items
Sell on Market Board
Buy from Market Board
The app must access in-game data to purchase or sell items on the market board as well as organize your inventory. You will not be able to use these features while logged in to the game client. If you attempt to do so, you will be shown a pop-up window with the option to remotely log out of the game. Once you log out, you will be able to access these features in the app.
It is possible, however, to view the market board while still logged in to the game. Please note that attempting to purchase any items will display a prompt asking you to log out of the game to proceed with the purchase.
Home Screen Sidebar Menu
Tap the icon in the upper-right corner of the home screen to access the sidebar menu, with options to view your account details, check your kupo nuts, purchase mog coins, change settings, review the user guide, and more.
Account
Check details on your service plan, as well as current balances and usage history for in-app currency.
App Settings
Change the language display settings, as well as adjust default alarm settings.
Manually update character and app data.
Change Character
Change which character is used with the companion app.
User Guide
Review this guide.
FAQ
View a list of common questions and their answers.
Support
Access the support page. If you have a question or issue that is not covered in the user guide or FAQ, you can reach the support desk by using the contact form.
Login Status
When your character is logged in to the game, you can check their current World.
Tap Login Status to display the time the status was last checked and other details.
Tap the button to refresh the status.
The status cannot be refreshed if less than ten minutes have passed since it was last checked.
If you have used the World Visit System to move from your Home World, some functions relating to in-game features will be restricted.
Announcements Icon
This icon indicates you have unread announcements or news alerts. Tap the icon to visit the news page.
App Settings
Adjust various application settings, as well as manage character data.
Alerts
News Alerts
Enable or disable notifications for news pertaining to FINAL FANTASY XIV.
Manually Update Data
Update Character Data
Retrieves your most recent character data.
Use this feature in the event a change to your character's name or Home World is not reflected on the Companion App.
Update App Data
Downloads the most recent app data.
Use this feature in the event the Companion App does not function properly after an update to the game.
Update Chat Data
Downloads your most recent chat data.
Use this feature in the event the Companion App does not properly display current chat data.
Alarm Settings
My Events
Adjust alarms for events you created.
Registered Events
Adjust alarms for events you are scheduled to participate in.
Sound Settings
Sound Effects
Adjust the sound effects used within the Companion App.
Vibration
Adjust vibration settings used within the Companion App.
※Your device must support vibration to enable this feature.
Website Display Settings
Confirm FINAL FANTASY XIV Websites
Enable or disable prompts when opening links to official FINAL FANTASY XIV websites.
Confirm Other Websites
Enable or disable prompts when opening links to websites not affiliated with FINAL FANTASY XIV.
Display Settings
Language
Set the display language used in the Companion App.
Theme
Set the color theme to be used in the Companion App.
Character Settings
Online Status
Allow other users to see your in-game online status in the Companion App.
- When set to private, your status will appear as "Unknown" to other Companion App users.
- After 30 days of inactivity on the Companion App, your status will automatically be set to appear as "Unknown" regardless of your settings.
Delete App Data
Deletes all app data associated with your currently selected character.
After the app data has been deleted, the character will appear as a non-app contact and no longer receive messages or event invitations from other characters.
Once deleted, app data cannot be restored.
